Refund policy

Because our dehydrated fruit garnishes are food products, we cannot accept returns or exchanges for reasons of food safety.

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at thecocktailorchard@gmail.com. Include your order number and clear photographs of the product and packaging. After reviewing the issue, we may offer a replacement or refund.

Orders may be canceled only before they have been processed or shipped. Once an order has shipped, it cannot be canceled.

Original shipping charges are non-refundable unless the order was damaged, defective, or incorrect because of an error by The Cocktail Orchard.

Approved refunds will be issued to the original payment method. Please allow additional time for your bank or credit-card company to process the refund.